Last Updated: October 13, 2025

Welcome to Corva – Plumbing & Heating (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, store, products, and related services (collectively, the “Services”), which are powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our website. If you do not agree with any part of these Terms, you must not use our Services.

1. General Information

Corva – Plumbing & Heating operates this website and store to provide customers with plumbing, heating products, and services. The website is hosted by Shopify, which helps us provide secure and smooth online transactions.

2. Use of Our Services

By using our Services, you agree to:

• Use the website only for lawful purposes.
• Provide accurate and complete information when creating an account or placing an order.
• Not use our website to transmit harmful or fraudulent content.
• Not interfere with or disrupt the security or operation of the website.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe your activity violates these Terms or applicable laws.

3. Products and Services

All products and services listed on our website are subject to availability. We reserve the right to modify, discontinue, or change pricing and descriptions at any time without notice.
We make every effort to display product colors and details accurately, but we cannot guarantee exact color matching due to display differences.

4. Orders and Payments

When you place an order through our website:

• You agree to provide accurate billing and shipping information.
• Payments must be made using valid and accepted payment methods.
• All payments are processed securely through Shopify Payments.
• In case of any payment issue or verification concern, we may contact you before processing your order.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location and selected shipping method.
Corva – Plumbing & Heating is not responsible for delays caused by courier services, customs, or other external factors beyond our control.

6. Returns, Exchanges, and Cancellations

We want you to be satisfied with your purchase. If you wish to return, exchange, or cancel an order, please refer to our Return Policy page or contact us at support@corvacare.com for assistance.
Items must be returned in their original condition, unused, and with all packaging intact.

7. Account Information

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately if you suspect unauthorized access to your account.
  We are not liable for any losses resulting from unauthorized use of your account.

8. Intellectual Property

All website content, including logos, text, graphics, product images, and design, is the property of Corva – Plumbing & Heating or its licensors.
You may not copy, reproduce, distribute, or use any content without written permission from us.

9. Limitation of Liability

To the fullest extent permitted by law, Corva – Plumbing & Heating is not liable for any direct, indirect, incidental, or consequential damages arising from:

• The use or inability to use our Services.
• Any product defects or delays in delivery.
• Unauthorized access or alteration of your data.

You agree that your use of our Services is at your own risk.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms. Please review it to understand how we handle your data.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services (including Shopify). We are not responsible for the content, policies, or practices of third-party sites. Accessing such links is at your own discretion and risk.

12. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or engaged in fraudulent activity.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan (or your local jurisdiction, if applicable), without regard to conflict of law principles.

14. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business, legal requirements, or for other operational reasons. The updated version will be posted on this page with the revised “Last Updated” date. Continued use of our Services after any update constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

📍 Corva – Plumbing & Heating
The Orchard Pentre Lane, Rhuddlan, Rhyl, WLS, LL18 6HY, GB
📧 support@corvacare.com