Repair the problem, understand the cause
A failed joint may be a local fault, while repeated leaks can justify investigating the wider run. Tell us whether work has recently disturbed the pipework and whether the fault appears only when a fitting is used. Photographs help plan access but do not replace an inspection.
Agree how concealed pipes will be reached
Floorboards, boxing, kitchen units and finished walls can restrict access. Discuss which surfaces can be opened, who authorises the work and who reinstates them. We do not assume that a quotation to repair pipework includes replacing finishes or treating water damage.
Coordinate alterations with the project
If rooms are being redesigned, send the proposed positions of fittings before other trades close walls or floors. The scope should identify connections, support, insulation where needed and checks after the work. Gas pipework is a separate service requiring an appropriate qualified assessment.

